ThaiNGO

Terms of Reference

Operations Manager

Education Development Center, Inc. (EDC) seeks one Thailand-based Operations Manager to serve in a full-time position for the JPMorgan Chase Foundation-funded, Accelerating Work Achievement and Readiness for Employment II (AWARE II) project. The AWARE II project aims to equip youth with work readiness skills, technical training in Information and Communication Technology (ICT), and the work-based learning experiences needed to gain and sustain employment.

The Operations Manager will assist the Associate Project Director in supporting all administrative, logistic, and operational duties for AWARE II, and provide support, as needed, to the Philippines and Indonesia Country Manager.  This includes managing procurement and records, managing vendors, and assisting in preparations for all training events, including event planning and booking.  In addition, the Operations Manager will work closely with the Thailand and Indonesia financial firms (contractors) as well as the Home Office project management team to update the working budget, to submit monthly cash flow requests, and to maintain financial processes in accordance with EDC policies and procedures.  This position will report to the Associate Project Director, based in Thailand.

About EDC: 
Founded in 1958, EDC is an international non-governmental organization that works to build bridges between educational research, policy and practice. EDC’s headquarters is located in Waltham, Massachusetts, USA, with additional offices in New York City, Washington, DC, Nairobi, and Bangkok. EDC has over 350 projects in 35 countries with approximately 1200 employees worldwide.

Job Responsibilities include [but are not limited to]:

• Support EDC’s administrative, logistics, and operations functions across all three AWARE II implementing countries in close coordination with the AWARE II Associate Project Director and the AWARE II project management team, based in EDC’s headquarters of Waltham, MA;
• Assist with prompt and supportive feedback to inquiries related to sponsors activities;
• Responsible for ensuring that all employees and vendors are vetted according to EDC policies;
• Assist with compliance and adherence to donor regulations and procedures;
• Provide timely and accurate financial reporting, as needed, to the financial management companies contracted by the AWARE II project;
• Support budget revisions and help to maintain a working budget;
• Support and track budget/Expenses to ensure proper cash flow;
• Prepare request for quotation, purchase orders;
• Maintain procurement functions and maintenance of files and project’s inventory.
• Oversee program resources management;
• Oversee requests for quotation, purchase orders;
• Support the AWARE II Associate Project Director and Country Managers in all aspects of training preparation, including booking travel and venues, printing and compiling print resources, disbursing participant per diem, and maintaining records of project participants;
• Ensure compliance and adherence to donor regulations and procedures including maintenance of internal control, accountability of EDC resources;
• Provide financial management inputs in design, implementation, and monitoring funded activities;
• Ascertain that advances (staff travel) are documented, recorded, reconciled and paid off in a timely manner;
• Oversee procurement functions and maintenance of files and project’s inventory;
• Collaborate with staff in implementing / monitoring program;
• Undertake periodic supervisory and monitoring field visits;
• Handle and coordinate technical, administrative personnel management and procurement functions.
• Prepare and document project closeout actions including disposition plans, draft closeout reports, draft closeout tracking documentation, and progress reports.

Qualifications and Requirements:

• Bachelor's degree or equivalent with 5-6 years relevant experience, or
• Master's degree or equivalent with 3-5 years relevant experience;
• 5-7 years working experience in administration, operations, or logistics management; 2 – 3 years of experience working in administration or operations management with an International NGO
• Proficiency in Quickbooks, Excel, Quicken and MS 2000 preferred
• Excellent communication skills in English and Thai
• Knowledge of Labor Laws, Tax Laws and Import Laws will be an asset

Application Instructions:
This is a local hire position and is open to Thai citizens and non-citizens with valid work authorization. A competitive benefits package and salary will be provided in local currency. This is a full-time position for 12 months with the possibility of extension based on availability of funding.

Interested qualified candidates are requested to submit their CV and cover letter to aware@edc.org by December 9, 2016. To ensure the timely review of your credentials, please insert “Operations Manager” in the subject line of the email.  Only short-listed candidates will be contacted.

EDC

43 Foundry Ave, Waltham, MA 02453

aware@edc.org

No phone calls, please

Posted:  ___________________________ [date]

EDC is committed to diversity in the workplace.  EDC offers a supportive work environment, competitive salary, and an excellent benefits package.