Assessment Coordinator

Institute of International Education
Nonprofits / องค์กรไม่แสวงหาผลกำไร
1889
11 Nov 2019
10 December 2019

Assessment Coordinator Job Title

Bachelor's Degree Education

Bangkok Thailand Location

Assessment Account Manager Reporting To

The Assessment Coordinator is responsible for direct contact with the institutions, universities, schools and organizations, that have agreements with IIE. S/he provides support to the Assessment Team by updating databases, directing customers on proper procedures, and dealing with incoming requests.

The company offers competitive remuneration package, basic monthly salary is in the range of

THB 33,000-36,000 (negotiable depending on experience) with guaranteed one-month bonus plus medical & dental insurance as well as 7.5% provident fund after passing probationary period and USD 3,500/year Tuition Support.

We work 7 hours a day and 5 working days per week, our office is located in Bangkok business area near Chidlom BTS Station.

Essential Functions

• Assists with daily operations for customer service, providing assistance and guidance to current and potential clients by phone, email or in person.

• Registers requests from current and new clients into internal database.

• Research and schedule meetings with potential clients, developing sales presentations for IIE’s range of products. May generate new business to meet sales goals.

• Scores test and processes packages as needed.

• Notifies responsible team member(s) of incoming payments and provides follow up information on invoices approvals and cancellations.

• Assists with internal administration of the Assessment team.

• Performs other duties as assigned.

Other Knowledge, Skills and Abilities

• Thai Nationality

• Excellent interpersonal and communication skills, both written and verbal, in both English and Thai.

• Good organization skills with high attention to detail.

• Ability to maintain confidentiality for sensitive departmental issues.

• Ability to work well under pressure and meet deadlines.

• Strong customer service and social skills with great team player mindset.

• Proficiency with MS Office applications including Word, Excel, Power Point, Outlook, Google Doc,etc.