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Cultural Orientation Trainer,based in Mae Sot

Job Title: Cultural Orientation Trainer,

Location: Mae Sot

Application Deadline : 20 September 2021


Background/IRC Summary: The IRC has a rich history of assisting refugees to apply for United States resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Since 2005, RSC Asia has resettled over 180,000 refugees to the United States.
Based in Bangkok with field offices in Thailand and Malaysia, the IRC Resettlement Support Center (RSC Asia) assists persons throughout Asia seeking permanent resettlement to the United States. Responsible for a portfolio of 38 countries, the RSC prepares refugee applications for the United States Refugee Admissions Program (USRAP), provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the United States.

Job Overview/Summary: As part of US Refugee Resettlement processing, Cultural Orientation (CO) is an essential phase where refugees are given an orientation (between one and five days) to assist them in their adjustment and integration into life in the U.S. Some areas covered during these classes include education, housing, US law, healthcare services, employment and money management, and US laws. Each training session is tailored to a specific refugee population and its demographics. The trainer is responsible for delivering classes and carrying out any administrative and support activities required by the orientation program. See: for more information about CO.
The Cultural Orientation (CO) Trainer is responsible for conducting cultural orientation class in accordance with USRAP guidelines and the curriculum developed by RSC. The CO Trainer works closely with the other Trainers/Senior CO Trainers based in Mae Sot and provides training for a wide range of participant groups including unaccompanied minors, sensitive cases, family classes, etc. The CO Trainer is also responsible for assisting the development and maintenance of CO curriculum and materials. This position requires domestic and overseas travel, including refugee camp locations, detention centers, and the Bangkok office. Occasional weekend work may also be required.

Major Responsibilities:
• Conduct CO training sessions; in-person, virtual, and phone CO for adults, children, youth, unaccompanied refugee minors, and families resettling to the United States;
• Conduct CO training sessions in various RSC Asia locations, including remote sessions; • Foster a learner-centered environment in the classroom through which refugees build an understanding of the skills, knowledge, and attitudes necessary for a successful resettlement experience; • Organize classroom supplies and materials necessary for an interactive environment;
• Maintain accurate attendance records;
• Ensure all data is accurately entered into START, including CO scheduling and post-CO data entry, as needed;
• Monitor and train refugee support staff who help with interpretation, childcare, and other services as required;
• Ensure upkeep and functionality of CO sites in close coordination with CO Manager, Program Support Coordinator and Senior Site Maintenance Officer; • Assist with logistical arrangements, when necessary, and maintain monthly inventories of all instructional supplies and order material in direct consultation with program supervisors;
• Assist with the development and design of the CO curriculum including suggestions for updates and improvements;
• Maintain close contact with the CO Manager;
• Maintain a current understanding of the US Refugee Admissions Program (USRAP) and resettlement issues related to CO;
• Perform other duties as assigned.
Key Working Relationships:
Position Reports to: CO Manager
Position directly supervises: None
Indirect Reporting: None Other Internal and/or external contacts:
Internal: CO Mae Sot, CO Bangkok RSC and CO Malaysia, Case Processing, Casework, and Program Support teams
External: None
Job Requirements
▪ University degree in any field or equivalent professional experience;
Work Experience:
• Experience teaching/training adults, preferably in a refugee context;
• Experience teaching/training children/youth is a plus;
Demonstrated Skills and Competencies:
• Willingness and ability to travel and/or relocate to processing sites to meet the program’s needs;
• Excellent interpersonal skills; ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment;
• Solid organizational skills with the ability to juggle multiple tasks, work independently, set priorities, effectively manage time and meet deadlines;
• Flexibility and the ability to work well under pressure in a fast-paced team environment;
Language and Computer Skills

: • Excellent verbal and written English language skills
• Knowledge of Karen and/or Burmese is a plus; • Computer Literacy – high level of competence in Ms Office i.e. Word, Excel, and PowerPoint, Outlook
• Proven advanced data entry skills with extreme accuracy, attention to detail, and self-checking abilities

Working Environment: The position is located at the RSC office in Mae Sot. While primarily operating in a standard office work environment, the position does require domestic travel to refugee camp locations, detention centers, the Bangkok office, as well as international travel to support delivery of Cultural Orientation throughout the region. A valid passport and the ability to acquire visas, as necessary, is a requirement.

Standards of Professional Conduct
The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, Accountability and Equality.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity Employer.
IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you are interested, please apply via link below.

Contact : HR Department

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