ThaiNGO

Job Title:     Clinical Manager

Location:     Sangkhaburi district, Kanchanaburi province

Background/IRC Summary:

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces.

Job Overview/Summary:

IRC provides primary health care and environmental health services in several refugee camps in Thailand. Primary health care services work to maintain low morbidity and mortality rates, while increasing the capacity of refugee-trained health care workers to provide curative and preventive treatment. IRC and community-based partner organizations also lead provision of clinical services in the camps, including reproductive health services and neonatal care. Clinical services include out-patient department (OPD) and in-patient department (IPD) care; laboratories supporting IPD/OPD and reproductive health clinics; pharmacy services for essential drugs; community health education, and mental health care. Environmental health services aim to create a healthy living environment for refugees living in the camps through the provision of quality water and sanitation facilities, leading efforts to improve access to chlorinated water, sanitation, and hygiene in the camps.

Under the direct supervision of the Senior Clinical Manager, the Clinical Manager is responsible for provision of clinical consultations of complicated cases, decisions on referrals, planning and organizing refresher trainings for clinical, reproductive and child health (RCH) and other refugee health workers, and monitoring of clinical services to improve / maintain the quality of clinical services provided by the refugee health workers in Ban Don Yang temporary shelter (refugee camp). The Clinical Manager will provide supervision and technical support to reproductive and child health midwife, laboratory officer, and psychosocial manager. He/She will assist in disease surveillance activities, outbreak investigation and response, on-time data verification of Health Information System (HIS) reporting as necessary.

Major Responsibilities:

• Provide ongoing consultation to severe and complicated cases from Outpatient Department (OPD), Inpatient Department (IPD), Antenatal Care (ANC), Postnatal Care (PNC) and delivery room in camp clinics, provide screening for referral cases, and facilitate the referral processes. Ensure the correct diagnosis and treatment provided according to guidelines in all health facilities. Provide technical support to camp-based assistants in the management of clinic patients (OPD, IPD of medial and RCH program).
• Provide ongoing coaching, bedside teaching and in-service training and supervision to clinical and RCH staff in the OPD, IPD and reproductive health clinics. Assess training needs of health program staff, community health workers, develop training plan, and provide refresher trainings, including and supervise camp- based laboratory and midwifery refresher training in accordance with needs assessment.
• Ensure patients are provided quality health care and on time referral.
• Conduct regular visits to Thai hospitals to ensure patients are receiving appropriate treatment and to discuss ongoing medical and palliative care for patients with chronic illnesses.
• Provide ongoing monitoring and evaluation of the knowledge and skills of clinical and RH staff, community health workers and provide feedback to improve identified gaps.
• Review and verify weekly and monthly Health Information System (HIS) reports and registers, provide feedback to HIS staff, and follow up with camp staff on information needed. Participate in communicable disease surveillance, outbreak investigation and response activities according to requirement of MOPH guidelines.
• Ensure quality of laboratory services at the camp clinic.
• Participate in communicable disease surveillance, outbreak investigation and response activities according to guidelines and recommendations of Ministry of Public Health (MOPH) as needed.
• Ensure the utilization of drugs and medical supplies are in line with protocols and ensure drugs and medical supplies in camp clinics. Provide technical oversight in reviewing monthly consumption patterns, approving monthly requisition, and facilitate the procurement of drugs and medical supplies.
• Ensure coordination and implementation of hygiene promotion activities.
• Provide technical support to the staff under supervision, monitor and evaluate team performance, and provide regular feedback and guidance through regular interaction/consultations.
• Perform staff evaluations (performance review) for staff under supervision in a timely manner, including identifying training and staff development opportunities/needs.
• Provide technical support to health activities in Tham Hin temporary shelter as needed.

• Perform other duties as assigned by the supervisor.

Key Working Relationships:

Position Reports to: Senior Clinical Manager
 
  

Job Requirements:

Education: Bachelor of Medicine-Bachelor of Surgery (MBBS), Doctor of Medicine (MD).

Work Experience: Minimum 3 years working experience preferably in a primary care setting. Previous work experience in reproductive health in a refugee setting or in developing country is a plus.

Demonstrated Skills and Competencies:

• Experience in managing and mentoring multicultural staff and ability to manage a multi-cultural team delivering assistance involving a wide array of program stakeholders.
• Strong interpersonal and communication skills, both oral and written.
• Good writing and analytical skills, including ability to communicate technical matters to a range of audiences.
• Competent in Windows, MS office programs, emails and relevant health database (HMIS, DHIS etc.).

• Professional demeanours.
• Experience in implementation of communicable disease outbreaks investigations and response.

Language Skills: Fluency in English. Burmese, Thai, or Karen is a plus

Working Environment: The position will be based in the IRC satellite office in Kanchaaburi province, with frequent and regular travel to the refugee camp (Band Don Yang).

HOW TO APPLY:

Application letter and most recent CV in English stating qualifications and experience should be submitted to the IRC Human Resources Department at Thailand.HR@rescue.org

All applications will be treated confidentially and not returned. The IRC considers all applicants on the basis of merit without regard to race, national origin, religious beliefs, sexual orientation, age, marital status or physical or mental disability. The IRC is an equal opportunity employer.

 APPLICATION DEADLINE : 4 December 2017