ThaiNGO

Job Description

Job Title:                   Administrative Officer

Reports to:                Manager – Finance & Administration

Summary

The Administrative Officer is the first contact for our clients, guests or suppliers and responsible for providing a warm welcome / arrival / fond farewell at our office or by phone.

The Administrative Officer is also responsible for providing some administrative and secretarial duties. This position will require strong communication and organizational skills.

Essential Duties and Responsibilities

• Answer the telephone in a prompt and friendly manner, ensure that all calls get transferred to the appropriate team member and if necessary take down messages and deliver them.
• Correspondence to clients and partners as well as inter departmental communication.
• Ensure that post mail and messengers deliveries are signed for and forwarded to the appropriate person.
• Ensure that all the out going post mail and packages are sent on the appropriate channel.
• Ensure that all e-mail enquires are directed to the appropriate person.
• Maintain a professional appearance at all times, adhering to the grooming standards.
• Maintain clean and organized desk / work area.
• Maintain confidentiality.
• Perform secretarial duties such as maintaining efficient filing system, replenishing stationary supplies and keeping track on all purchase requests.
• Practice professionalism in every situation with management, clients and employees, treating each other with respect and integrity.
• Represent GOCO Hospitality to all clients and guests entering the office.
• Welcome visitors to the office as the first point of contact & facilitate their respective needs, greet them with their name if & when possible.
• Performs any other duties assigned by the Executive Team.

Skills

• Participate in internal and client meetings effectively.
• Effectively communicate relevant information to superiors.
• Delivers engaging, informative, well-organized work.
• Delivers correct and precise document preparations in Excel & Word.
• Resolves and / or escalates issues in a timely fashion.
• Understands how to communicate difficult / sensitive information tactfully.
• Respond to client concerns with urgency and professionalism. 
• Highly organized, ability to multi-task and work well within a team
• Adaptability / Flexibility
• Initiative
• Maturity / Confidence
• Teamwork/ Cooperation
• Cross cultural sensitivity
• Ability to establish and maintain effective relationships 

Requirements

• 1-2 years work experience in a corporate office as an administration officer
• Degree in related subject or equivalent industry experience
• Excellent written and verbal English communication skills
• The successful candidate shall be detail-oriented, organized, efficient and enthusiastic while taking on new challenges and learning in a fast paced, dynamic environment.

Salary : 20,000 - 23,000 THB

Please contact 

E-mail: jariya.tang@gocohospitality.com

GOCO HOSPITALITY

37/10, Soi Langsuan Phloen Chit Road,

Lumpini, Pathumwan, Bangkok 10330

Tel: 02-252-6288   Fax: 02-252-6284