IT system administrator

Shoklo Malaria Research Unit (SMRU)
Nonprofits / องค์กรไม่แสวงหาผลกำไร
2865
16 Nov 2016
04 December 2016

Introduction
SMRU is a field station of the faculty of Tropical Medicine, Mahidol University, Bangkok, Thailand, and is part of the Mahidol-Oxford Research Unit (MORU) supported by the Welcome Trust (UK).

The main objective of SMRU is to provide quality health care to the marginalized populations living on both sides of the Thai-Myanmar border in the Mae Sot area, Tak Province. This is achieved by the dual activities of research and humanitarien services, with an emphasis on maternal-child health and infectious diseases.

This combination of health care and research makes SMRU unique. The research agenda is driven by the questions we face in our clinical practice and whether clinical or laboratory based, our studies are designed to be of relevance to the population we serve

Report to: IT manager

Staff under supervision: N/A

Technical support: IT/data entry at WPA, MKT, MSL

Tasks and Responsibilities

Back up

Manage backups (making, restoring and testing).
Preparation of yearly backup schedule for backup tape labels.
Verifying completion of scheduled jobs such as backups.

Security

Perform regular anti-virus, anti-spyware, anti-malware scans and intrusion detection.
Maintain and monitor firewalls and
Monitor computer and virus alerts and quickly notify all staff of any viruses that may cause potential damage to computer hardware/ software or data files.
Ensure latest updates of standard software are used and latest Windows updates are installed.

Maintenance

Monitor the performance of computer systems/networks and coordinate computer network access and usage.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Fix computers, monitors, network and printers.
Locate and fix the problems.
Advice, support, takeover the Help Desk Specialist.
Support SMRU staff and maintain business applications and domain/active directory.

System

Maintain Windows Servers (AD, DHCP, DNS, file/print services, WSUS).
Manage NTFS folder/file permissions.
Manage email and email accounts.
Manage Windows deployment images.
Manage NAS (Network Attached Storage).

Software

Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
Provide regular maintenance of computers, cleaning, defragmenting, etc.
Work in conjunction with the IT Manager in testing of new software or systems prior to deployment.
Fix software problems on Linux, Mac and Windows platforms.
Identify new IT skills to be learned.

Documentation

Provide technical documentation of network/software installation and configuration.

Planning

Keep up to date with and recommend new technologies to IT Manager.
Research and recommend innovative and where possible automated approaches for system administration tasks.
Evaluate the quality of services of office Internet Service Providers (ISP’s) and conduct semi-annual evaluations to determine the appropriate level of service based on the number of users per office.
Assist new staff members to be familiar with SMRU office network systems, protocols and policies.
Other duties delegated by IT Manager

Technical skills