Are you looking to advance your research career while creating a positive impact by tackling some of the most challenging social issues across Asia Pacific? Do you have a solid grounding in audience communications, SBCC, or humanitarian research methods? Are you brilliant at working cross culturally with remote teams? Then consider applying at Love Frankie to be our new Research Analyst.
Job Title: Research Analyst
Location: Bangkok, Thailand
Hours: Full-time
Start date: ASAP
ABOUT US:
Love Frankie is a Bangkok-based social impact communications agency that focuses on positive and meaningful social change. We use strategic communications, story-telling, and creative campaigns to challenge norms and create new pathways for change. Our agency combines robust research, innovative approaches, and deep local insights to create culturally relevant, targeted initiatives for our clients.
We design social and behaviour change campaigns across a broad range of issues, including countering hate, discrimination and violent extremism (P/CVE); preventing human trafficking and understanding migration (CTIP); LGBTIQ+ rights; gender equality and women’s empowerment; digital citizenship and media literacy; and environmental issues.
Our research approaches are varied and often include mixed methodologies. We use rapid mobile polling, online communities, social media listening and monitoring, digital ethnography, and more traditional quantitative (F2F surveys) and qualitative (FGDs and KIIs) approaches.
We work through our teams and partners on global projects, focusing on the Asia-Pacific region, especially: Thailand, Indonesia, Myanmar, Singapore, Myanmar, Vietnam, Laos, Malaysia, the Philippines, and Australia. Our clients are diverse and range from across public and private sectors.
Position Summary:
As a part of the Research and Insights team and reporting to the Research Manager (Bangkok) and Research Director (remote), the Research Analyst will be responsible for providing research support on all aspects of audience-centered social and behavioural change communication (SBCC) research. In this role, you will help design original research to understand audience behaviours to inform impactful social good campaigns and programs on issues ranging from climate change to hate speech, extremism, and prejudices against migrants and refugees.
The ideal candidate will have 3-5 years of experience in research, ideally in an agency, development, or humanitarian context. Strong quantitative and qualitative skills is a must. Robust mixed methods experience with qualitative interviewing, social media listening, Open-source Intelligence (OSCINT), or other unique approaches is a plus. Regional (Asia-Pacific countries) or thematic (Digital literacy, CTIP, gender and social inclusion) experience is also positive.
At Love Frankie, you’ll have the opportunity to work side by side in a collaborative team tackling many of the most complex social issues today - and working to make the world a fundamentally better place.
Key Responsibilities:
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Support Love Frankie quantitative and qualitative research activities from proposal stage to final deliverable.
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Manage fieldwork partner relationships with a range of high-quality research partners across the Asia Pacific.
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Analyse quantitative and qualitative data to generate insights for internal and external audiences using statistical approaches and data science tools.
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Write exceptionally succinct stories to discuss your findings. An essential part of the job is drafting reports ranging from one-page policy briefs to 100+ page dockets, data visualizations, and presentations.
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Communicate and present in contexts ranging from internal research meetings to marketing brainstorms and high-level policy meetings to give clear insights for campaigns and programs.
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Deliver brilliant insights on social behaviours to help inform communications campaigns, strategies, and long-term social and behavioural change communications programs.
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Uphold best practices for data security and ethics and collaboration, maintenance, and reporting of research projects.
Qualifications and Experience:
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3-5 years work experience doing a similar role in a research agency or similar organisation (in a research/communications/M&E team for a humanitarian, development, or INGO, for example).
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A social science BA or MA. A background in market research, marketing communications, strategic communications, or social and behavioural change communications (SBCC) is a plus.
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Passion for research and social impact work. Knowledge of audience insights or general population surveying techniques.
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International experience and acumen working across cultures. Experience in SE or South Asia and the Pacific is a major plus.
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Strong English and Thai language skills. Ability in any other regional language is a major plus.
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Experience using analytical software such as SPSS, R, Python, nVivo, and/or Tableau.
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Demonstrated ability to work effectively and independently in a remote setting.
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Strong relationship management skills and the highest level of professionalism.
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Willingness to travel within Thailand and/or to regional locations for team and partner meetings.
Love Frankie provides a strongly competitive compensation package, including a flexible working environment, health insurance, a generous leave policy (within the limits of national legislation), compensated opportunities for staff development and training, and a deeply collaborative, kind, working environment.
Love Frankie encourages individuals from all nationalities, locations, backgrounds, experiences and identities to apply. If you are interested in joining our dynamic team, please send us your cover letter and CV via LinkedIn or via email to jobs@lovefrankie.co with “Research Analyst” in the subject line.
Note that applications will be reviewed on a rolling basis and Love Frankie reserves the right to fill the position prior to the closing date.
