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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.
 

For every child, better future.

These days we advocate for laws and policies that better deliver on children’s rights while making sure that the human and financial resources needed to carry them out are available. We have around 90 staff members working with our partners to find new and innovative ways to protect the rights of all children in the country and to ensure that the benefits of Thailand’s rapid and impressive development reach the most disadvantaged children.

By bringing together all types of individuals concerned with child rights, we move closer to the day when every child in Thailand, regardless of gender, ethnicity, socioeconomic background or legal status, has a fair chance to grow up in a safe, healthy and protective environment and reach their full potential.

Learn about what we do to create a fair chance for every child in Thailand, click here.

How can you make a difference?

Under close supervision of Fund Raising Specialist, the incumbent is expected to assist in developing the donor retention strategic plan and implementing donor-centric communication programmes. With a focus on telephone marketing and new media, the objective is to better engage donors so they continue making regular donations, stay committed, make a larger gift, renew their regular donations, convert to become regular giving donors and build loyalty. The incumbent will manage the day-to-day operation both in-house and outsourced contractors to ensure optimum delivery of services.

Major Responsibilities
 

1. Support in the development and execution of the private sector fundraising strategic plan

• Assist in developing donor retention and loyalty strategic plan and implementing donor-centric communication programmes with a focus on using telephone marketing and new media as a means to better engage with donors so that they continue making regular giving donation, staying committed, making a larger gift, renewing their regular giving donations, converting to become a regular giving donor and are saved from becoming an unintentional lapse donor created by dishonored payments due to change in the account details, expired credit card, lost/stolen/frozen cards and/or insufficient funds through a proactive follow-up system and increase of rebilling attempts, and managing and monitoring the performance of both in-house and outsourced contractors to ensure a delivery of excellent services in the area of data collection, gift processing, credit card/direct debit bank submission/collection and call center services.
• Provide overall administrative support to the team, arranging meetings and drafting related minutes, maintaining the filing system, etc.
   

2. Support the monitoring of programme results and report on progress

• Provide support on the evaluation of the performance of each activity, including analysis of income, expenditure and return on investment (ROI) and progress against budgets.
   

3. Support in Knowledge Management and capacity building

• Research, analyze, verify and synthesize information on best practices and lessons learnt to support knowledge development and capacity building in the area of work
• Support capacity development activities through training and product knowledge briefing to improve performance of in-house and outsourced teams.

Qualifications of Successful Candidate

• Completion of secondary education in related field, supplemented by technical courses related to the work of the organization.
• University degree in related field, i.e. Business Administration, Marketing, Communication, preferred
• A minimum of 6 years of relevant work experience in the field of supporting sales/marketing, telephone marketing and/or fundraising combined with some administrative work experience. Hands-on experience in project management, planning and analysis, is a strong asset.
• Fluency in written and spoken English and Thai
   

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability (CRITA) and core competencies in 1) Builds and maintains partnerships, 2) Demonstrates self-awareness and ethical awareness, 3) Drive to achieve results for impact, 4) Innovates and embraces change, 5) Manages ambiguity and complexity, 6) Thinks and acts strategically, 7) Works collaboratively with others, and 8) Nurtures, leads and manages people (applicable for supervisor and manager’s role).

The functional competencies required for this post are…

- Analyzing (II)

- Applying technical expertise (II)

- Planning and organizing (II)

- Following Instructions and Procedures (II)

View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

Successful candidate will be offered an attractive remuneration package under the UN system.

Only shortlisted candidates with pre-screening according to child safeguarding will be contacted and advance to the next stage of the selection process. 

Please send application no later than 19 August 2021.
 

All UN including UNICEF candidates need to send an application letter together with Personal History (P-11) and Performance Evaluation Reports (PERs) of the last two years.

 P11 Form.doc

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF is committed to promote the protection and safeguarding of all children.

For gender balance in the workforce, Thai National male qualified candidates are highly encouraged to apply.

* Application Deadline:19 August 2021 – 11.59 PM Thailand Time *

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