ThaiNGO

Tender Announcement

Telemarketing Agencies (Telemarketing Trial Campaign)

ประกาศประกวดราคา: เอเจนซี่เทเลมาร์เก็ตติ้ง

      ActionAid is an international organisation working with over 25 million people in 45 countries for a world free from poverty and injustice. ActionAid Thailand (AAT) is part of the ActionAid International Federation and has been working with people and communities in Thailand for over a decade addressing issues related to poverty, human rights, education, and women and youth’s empowerment.

      More information on the organisation will be made available upon request or can be accessed through our website and ActionAid International.

      As a charity, one of our main objectives is to use our resources wisely and effectively and we are continuously looking for ways to save time and money. To that end, it is the responsibility of the Fundraising & Communications Manager and the Contracts & Procurement Manager to ensure that the telemarketing agencies who will work with us deliver services with high integrity and ethics.

      This request for proposal (RFP) is established on behalf of ActionAid Thailand to contract organizations or companies to work with us in the management and delivery telemarketing activities including lead conversion and donor reactivation strategies and implementations.

Objective:

• ActionAid Thailand seeks to work with telemarketing (TM) agencies to recruit regular givers during the trial campaign period from September 2020 – January 2021.

Qualifications:

• Experienced telemarketing agency with at least 3 years operating experience in Thailand in similar capacity.
• A minimum of 2 years of work experience in NGO fundraising in Thailand.
• Possess good telemarketing and social media ethics.

Contract period:

16 September 2020 – 31 January 2021

Tender submission:

Tender submission can be made at admin.thailand@actionaid.org no later than 9 September 2020. The required documents for the submission including:

• 1.Company profile/credentials.
• 2.Proposal, methodology and fees to achieve regular giving, one-time donation, and reactivation donor recruitment.

The proposer which fails to include any of those documents mentioned above may not be contacted in accordance with ActionAid policy.