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Donor Services Manager (Based in Chiang Rai)

Plan International Thailand - Job Advertisement

Donor Services Manager (Based in Chiang Rai)


Plan is an international humanitarian, child-centered development organization, implementing development programs that promote the realization and fulfilment of children’s rights and the alleviation of child poverty.


Position: Donor Services Manager

Assignment Type:  1-year Fixed-Term Contract (with possibility to extend)

Location: Based in Chiang Rai


Job background: The Donor Services Manager will monitor and support communications between 20,000 individual donors and beneficiaries so that letters and reports are submitted on time and are of a good quality. S/He will support and promote the achievement of country goals in growth, donor satisfaction and the establishment of an effective relationship between people of different cultures. She/He will need to plan communication submissions, set schedules, ensure items submitted are of a high quality and ensure regular data entry.  Other aspects of the role include training staff in donor requirements, visitor logistics, partnership management, budgeting and representation. This position is based full-time in Chiang Rai with 40% field travel.


Job purpose:  Implementation of Donor Services in cooperation with project staff and others • Building capacity of staff and partners as required • Lead and manage a team of four staffs • Annual planning and budgeting • Monitor implementation and quality of letters and reports • Accurate translations of letters and reports as well as data entry • Facilitate donor visits • Reply to donor queries • Ensure phase-out process implemented as planned • Represent Plan Thailand on issues related to individual donors.



Qualifications, Skills & Experience:  Three years’ experience as a manager • Minimum five years of demonstrated professional experience in Donor Services (Sponsorship) or similar position such as administration  • Track record of participation, training, facilitation and awareness raising • Academic degree in relevant area  •  Strong team-building and facilitation skills • Excellent communication skills • Proficient computer skills • Fluent in written and spoken English • Experience working with NGOs is an advantage • Experience working with children and communities is an advantage


How to applyInterested candidates who meet the above requirements are required to submit, in English, a cover letter, CV and details of at least 3 referees via E-mail only to:


Closing date for applications:  15 June 2020



Reference & background checks will be performed for successful candidates including clearances on child related offences in conformity with Plan’s Child Protection Policy. Only shortlisted candidates will be contacted. Plan is an equal opportunity employer.



ผู้ประสานงาน / Coordinator


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