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VA 01/2019: Community Services Assistant (UNOPS), Mae Hong Son

United Nations High Commissioner for Refugees (UNHCR)

Representation in Thailand


Vacancy Announcement No. 01/2019   

Internal/External Circulation



Position Title:

Community Services Assistant

Post Level:

Equivalent to GS-4

Date Issued of the Vacancy Announcement:

17 January 2019

Post No.:


Report To:

Associate Protection Officer (JPO)

Closing Date of the Vacancy Announcement:

27 January 2019


Protection Unit

Duty Station:

Mae Hong Son, Thailand

Contractual Status:

Local Individual Contractor Agreement (UNOPS)


Availability of the Position         As soon as possible


Scope of Assignment


Accountability (key results that will be achieved)

  • Support is provided to establishing commnunity activities which address the social, cultural, and livelihood needs of populations of concern.
  • Support and advice is provided to involve the host community in the protection of persons of concern.
  • The Age, Gender and Diversity (AGD) approach is applied in all aspects of his/her protection and solutions work on behalf of persons of concern.
  • Ensure that communities of concern are fully aware and confident with the options/durable solutions open to them, so as to make fully informed decisions


Responsibility (process and functions undertaken to achieve results)  

  • Assist in working with host communities to involve national civil society groups and community -based organizations in improving the protection of persons of concern.
  • Support implementing and operational partners as well as displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection (including conducting Best Interest work when necessary) and prevention and response to SGBV.
  • Design, provide support training initiatives of relevant actors in communities where relevant.
  • Assist in analysing protection risks and capacities of communities of concern.
  • Support participatory assessments and ongoing consultation with persons of concern.
  • Collect data for monitoring of programmes and budgets from an AGD perspective.
  • Accompany, and interpret for, senior management in their contacts with local interlocutors.
  • Suport efforts and relevant colleagues in advocacy with the local authorities to access local services where necessary.
  • Draft and type routine correspondence, documents and reports using word processing equipment and maintain up-to-date filing systems.
  • Act as outreach focal points in designated camps to receive and to dissiminate information on solutions in a culturally-appropriate way.


 Authority (decisions made in executing responsibilities and to achieve results)

  • Assist participatory AGD sensitive analysis as an essential basis for UNHCR's work.
  • Identify which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
  • Enter data in proGres and other databases as required for voluntary repatriation, resettlment and other durable solutions.


Qualifications and Required Competencies


  • Completion of secondary education is the minimum requirement. University courses or degree in a related field will be an added advantage.
  • Minimum three (3) years experience with refugees and or in related field.
  • Computer skills (MS office, including Excel, Word, PowerPoint, Access).
  • Fluent in English and working knowledge of another relevant UN language or local language.
  • Knowledge of Administrative/financial rules, procedures, process in the context of UNHCR field offices and field operations.
  • Knowledge of ProGres and completion of UNHCR specific learning/training activities would be advantage.
  • Working Knowledge of Karen and Burmese will be an asset.


Please submit your Motivation Letter, P.11 form, Curriculum Vitae and a copy of official ID card/national passport indicating the vacancy announcement number and position title to:


Candidates who are not Thai nationals are required to submit with their application evidence of their right to work in Thailand. 


Only candidates under positive consideration will be contacted for a written test and/or interview.


UNHCR/P.11 and supplementary forms can be downloaded from:  and

Contact :

ผู้ช่วย / Assistant


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