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Case Management Consultant, 3 months Contract date from 1 December 2018 - 28 February 2019 ( Re-announcement )


Title: Case Management Consultant

Sector: Protection

Location: Bangkok, Thailand

Category: Consultancy


Background/IRC Summary:  

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces.

The IRC’s Protection program in Thailand works to integrate international humanitarian protection principles and gender equality into all facets of program implementation, while promoting increased access to justice and legal services for conflict-affected individuals and communities. The program seeks to protect and promote the rights of displaced persons in refugee camps, migrant communities and urban areas in Thailand, as well as in southeast Myanmar. The program ensures that people are safe in their homes and communities; that they receive appropriate support after experiencing harm, and aims to enable displaced people to exercise free and informed decisions on where to live.


Job Overview/Summary:

As a member of the IRC Thailand Protection program, the Case Management Consultant will report directly to the Protection Coordinator. The incumbent will primarily be responsible for providing technical support regarding case management for urban refugee children, including capacity-building training and mentoring, to IRC’s partners in Bangkok and surrounding areas and coordinating closely with the Royal Thai Government (RTG) agencies to establish a sustainable mechanism in protecting urban refugee children.


The incumbent’s main objectives will be to ensure that: (i) in coordination with the Protection Coordinator, IRC’s partners receive ongoing technical support regarding case management principles for caring urban refugee children in their custody; (ii) the coordination between local NGOs and CSOs and RTG agencies, especially the Thailand’s Department of Children and Youth of the Ministry of Social Development and Human Security (MSDHS) are effectively initiated and facilitated for protecting urban refugee children and their families; and (iii) good practices of case management for non-Thai children in Immigration Detention Centers (IDCs) are advocated with the RTG agencies.



  • Lead in implementing a pilot case management process for urban refugee children as planned and agreed with the IRC, NGOs/CSOs and RTG agencies.
  • Provide technical support to IRC’s partners to ensure that the needs of urban refugee children in their custody are met in accordance with the good standard of case management processes, and conducting/facilitating trainings as necessary.
  • Serve as the focal point between NGOs/CSOs and the Department of Children and Youth under the Ministry of Social Development and Human Security in overseeing case management processes for urban refugee children and their families.
  • Provide monthly report on the progress of case management process for urban refugee children, including detailed activity, case planning, implementation of case plan, case monitoring & evaluation, etc.



  • Progress report to be submitted to IRC on a monthly basis
  • Project report, including drafted strategic mechanism for urban refugee children, to be submitted to IRC at the end of the activities


DURATION OF WORK: 3 months (From 1 December 2018 to 28 February 2019)



Education: Bachelor’s degree in social worker, law and social science or related subject


Work Experience: 2-5 years’ professional experience working on case management with NGOs, civil society and governmental agencies on issues related to children, refugees and migrants


Demonstrated skills:

  • Excellent research, writing and communication skills in English and Thai.
  • Strong interpersonal skills.
  • Ability to multi-task and effectively manage sensitive issues.
  • Ability to work within strict deadlines.


Languages and computer skills:

  • Competent in MS Office, especially Word Excel and PowerPoint;
  • Fluency in Thai and strong English skills.


Desirable Criteria

  • Social Worker License


How to Apply:

Application letter and most recent CV in English stating qualifications and experience should be submitted to the IRC Human Resources Department at

All applications will be treated confidentially and not returned. The IRC considers all applicants on the basis of merit without regard to race, national origin, religious beliefs, sexual orientation, age, marital status or physical or mental disability. The IRC is an equal opportunity employer.


Application Deadline: 25 October 2018



Contact :


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