ThaiNGO

Job Summary:

He/she will be GPSEA’s engagement data-driven systems strategist, responsible for collecting data on the effectiveness of engagement and making that data useful to priority projects. You will expand indicators to monitor GPSEA’s engagement in the region and provide insight on data from various sources to improve our Programme work. He/she will play a significant role in translating data into valuable messages that can be used to further advance our objectives and support the engagement strategies for our projects.

The Data & Engagement Strategy Manager will combine their talent for numbers and their skill with analytical tools with outstanding communication skills to help Project Leads and Engagement Managers identify and act upon opportunities to improve outcomes for Greenpeace. 

The Data & Engagement Strategy Manager will be tasked to Project Manage GPSEA’s Engagement Strategy. With strong influencing skills, s/he will work with key stakeholders to plan and execute its implementation and further refinement. 

This is a full-time position based in either Manila, Bangkok or Jakarta. Citizens of Philippines, Thailand and Indonesia are encouraged to apply.

Key Duties

1. Data Strategy Development & Delivery 

• Utilise high-level communication skills to help decision makers across the organisation understand important indicators, patterns and trends and identify opportunities to solve problems and improve performance
• Build systems and identify necessary reports for priority projects to monitor progress and inform decision-making based on their performance
• Perform regular analysis and strategy development within priority projects and across Engagement functions
• Identify methods to promote the use of our data and audit information to ensure relevancy, reliability, and usability
• Understand the market dynamics in Southeast Asia and prepare benchmarks to track and evaluate GPSEA performance, with particular emphasis in online benchmarking
• Support the development of trends and the communication of this knowledge across departments
• Expand engagement performance indicators and reporting and maintain dashboards to measure and track KPIs
• Use data strategically to help identify opportunities for improving the targeting and refinement of our engagement, audience and communication strategies;
• Present key information whether verbally, visually or written in a way that is succinct, accessible and understandable to managers and other stakeholders

1. Project Delivery & Knowledge Sharing

• Provide insight about local and regional trends and audience behavior to colleagues and project teams based on our data
• Develop practices to build the analytical knowledge in GPSEA for engagement and promote our growth as a data-informed organization
• Provide data-informed conclusions to inform shaping of Campaign Strategies, especially around Engagement functions
• Clarify and communicate the meaning behind data and how our audience engages to feed this information into all project work and organizational outputs, including the development of strategy
• Collaborate with colleagues to identify key markets in the region and shape opportunities for growth
• Contribute in building audience-centric approaches for campaigning

3. Perform other job-related duties as requested or assigned by the Engagement Director

Educational Background & Fundamental Qualifications

Level of Education:      Bachelor’s Degree or equivalent industry experience

Field of Study:               Preferably in Marketing, Business, Statistics, or Research (or relevant industry experience)

Work Experience:        Minimum of 5 years of professional experience, preferably involving User Experience, Statistical Analysis, Online Marketing, or similar fields

Competencies and Skills

Organizational Competencies            

• Teamwork & Communication: Knowledge and/or experience in working with others and presenting information, ideas, and positions in a clear manner that can easily be understood across diverse and multi-cultural audiences
• Strategic Thinking & Global Mindset: Knowledge and/or experience in addressing organizational objectives by developing calculated approaches that integrate an openness to and awareness of diversity across cultures
• Quality: Knowledge and/or experience in meeting and surpassing requirements by setting high standards for the condition of outputs

Functional Skills          

Necessary:

• Knowledge and/or experience in supporter relationship management/supporter journey communication
• Knowledge and/or experience in using market data and trend analysis
• Knowledge and/or experience in data management tools and practices
• Knowledge and/or experience in database systems, reporting and management
• Expert level excel skills for data analysis
• Experience with front end database work. Salesforce or similar
• Knowledge and/or experience in statistical analysis and reporting
• Knowledge and/or experience in developing and standardizing more efficient processes by following a systematic approach
• Knowledge and/or experience in evaluation
• Understanding, and experience in, campaigns to drive change
• Ability to communicating complex information in a simple and accessible way
• Strong skills in written and spoken English (required) and another regional language (desired)

Desirable:

• Experience with data Visualization/Dashboarding tools: ie. Tableau, Leftronic, Geckoboard or similar
• Experience reporting tools: ie. Salesforce report builder, Microsoft Report Builder,
• Knowledge of SQL or R Programming
• Knowledge of SPSS

Specific Work Environment  

This position requires the employee to have a flexible approach and the ability to adapt and work in different and challenging work and cultural environments, which may include flexible arrangements working in challenging field and frontline work environments.

Commitment to non-violent direct action as a means of affecting change

Willingness to work beyond normal working hours

Willingness to travel 

THINGS YOU SHOULD KNOW BEFORE APPLYING TO THIS POST

WORKING HOURS

Normal hours of work for full time Employee will be forty (40) per week or (5) days in a week, at 8 hours per day excluding an hour lunch break. This will be from Monday to Friday, between the hours of 8:30 am to 6: 30 pm. Ordinary hours of work may be varied as agreed between staff and the line managers.

LEAVE

A permanent employee will be entitled to the following leaves:

Annual Leave: 20 days

Sick Leave:  30 days

Parental Leave:  As per labor laws and Greenpeace policy

Long Service Leave: 2 months paid leave after 5 years of continuous service

Compassionate leave: maximum of 5 days for the death of significant others 

SALARY

In determining salary offer for this position, Greenpeace applies its Salary Grading Process, taking into consideration the job description and applicant’s previous experience, and the organization’s salary grade.

INSURANCE
Greenpeace provides health insurance, life insurance and travel insurance to its employees. 

LEARNING AND DEVELOPMENT

Greenpeace is committed to providing its employees with learning and development opportunities to be able to perform its functions more effectively.  Through its mentoring process and annual Performance Management System, staff’s development objectives are identified and prioritized.

EQUAL EMPLOYMENT OPPORTUNITY

Greenpeace is committed to the principle of Equal Employment Opportunity for all employees, regardless of sex, marital status, nationality, religion, age, sexual orientation and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job related criteria and the appointment will be on the basis of applicant’s merits and abilities.

HR POLICIES AND PROCEDURE

Greenpeace management and staff are given guidance on the implications of the equal opportunities policy. Policies and procedures are reviewed to review and adapt current practices to promote equality of opportunity. Other organizational policies and procedures will be fully discussed to the successful applicant.

APPLICATION GUIDELINES

Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application form from link below :

http://www.greenpeace.org/seasia/th/about/jobs/Data-and-Engagement-Strategy-Ma

and email to:

jobs.th@greenpeace.org

Deadline for Applications:   September 17, 2016

We regret that we shall be unable to acknowledge receipt of the form but should you wish to confirm that we have received your application, please call our office at tel. +66 23571929

As we receive a large number of applicants for our advertised vacancies, we are unable to respond to those applicants who have not been shortlisted and we apologize for this in advance.  If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted.

GUIDANCE IN COMPLETING YOUR APPLICATION FORM

1. Read the recruitment pack carefully before completing your application form.  The recruitment pack contains information about Greenpeace, about the job you are applying for, and brief information on employment conditions.
2. Complete all items in the application form. Remember that this will be our basis for shortlisting candidates. Curriculum Vitae (CVs) will not be accepted.
3. Make sure you email the form to the correct email address (jobs.ph@greenpeace.org), addressed to the HR Department, and ensure that your application form arrives before the closing date. Application forms received after the closing date will not be accepted.
4. If you have questions, kindly email th@greenpeace.org.

Thank you and we look forward to receiving your application letter and completed application form.