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I. Background:

WWF Thailand is a country member of the WWF Network’s Southeast Asia Region (Laos, Cambodia, Vietnam, Thailand and Myanmar).  Following a strong track record of conservation delivery over the last 20 years, Southeast Asia has embarked on a new strategic plan.  The new strategic plan outlines changes in the way Southeast Asia operates, both in conservation and operation aspects. The People and Culture (PC) Department is a crucial unit in supporting the organization to achieve its objectives. The Head of People & Culture will be part of the country management team headed by the Country Director and will play a key role in driving the country office to meet its Organizational Development objectives as well as the five-year strategy. The successful candidate will be a highly experienced People & Culture professional with experience in implementing complex projects, coaching, influencing, and team building.

II. Major Functions:

• To advise and support leaders in creating a culture of collaboration, innovation and results focus in WWF;
• To embed the desired organizational values and behaviors in all People & Culture processes across the organization;
• To develop and embed the right People & Culture standards, policies, procedures and platforms inorder to attract, develop and retain the right people for the organization;
• To create and support an optimal working environment in which the staff are able to perform at the highest level and are able to maximize their contribution towards the conservation goals;
• To drive the WWF Network towards a common approach to people development, global mobility, leadership development, rewards philosophy and gender diversity;
• To oversee Organizational Development and supervise OD personnel;
• To oversee Administrative and Office Management and supervise Office/ Administration Managers.

III. Major Duties and Responsibilities:

• Provide strategic P&C leadership and oversight to ensure conservation impact at scale for WWF-Thailand;
• Develop and implement the P&C strategy for WWF-Thailand that aligns with WWF global P&C strategy and frameworks and effectively supports the delivery of conservation impact;
• Develops and manages the P&C annual work plan/budget to ensure the attainment and delivery of plans and objectives;  
• Together with CMT members, implements the Organizational Development (OD) strategy for WWF-Thailand and implement the P&C’s annual work plan under OD strategy;
•  Leads in the development, implementation, management and monitoring of P&C systems, policies and procedures for WWF-Thailand including recruitment and selection, compensation and benefits, training and development, career development and succession planning, health and safety, and diversity, equity and inclusion to ensure the compliance with WWF network standards and local laws and regulations;
• Plans and organizes the effective communications of all P&C related policies & procedures to employees
• Manages the overall P&C operations, including recruitment, salary and welfare, training & capacity building, performance appraisal, employee relations and departures to promote a workplace of choice;
• Provides strategic comprehensive advisory and technical guidance to the Country Leadership team on all aspects of people and culture to ensure a good working environment and strengthen organizational reputation and capacity building;
• Addresses and implements leadership development, talent management, succession planning and performance management in line with WWF International policies, with the aim of buildinga  culture of high performance aligned with core values and behaviours;
• Acts as a strong employee champion by encouraging and maintaining sound employee relations and undertaking all necessary consultation and negotiation with staff on employee issues to ensure that harmonious relationships and effective communications are maintained between management and staff.   Supports both line managers and staff on disciplinary or grievance processes, or in the event of collective disputes;
• Carries out and participates in salary surveys, analyses data to ensure that the organisation has accurate and up to date information relating to external pay; participates in and makes recommendations on annual remuneration reviews;
• Acts as the Fraud and Corruption/Compliance Focal point of the Country Office: trains and raises awareness to staff, including Induction to new staff about Compliance and Ethical standards; investigates and reports on related incidents, recommends any improvement plans that may be necessary, to ensure that WWF-Thailand complies with WWF’s Code of Conduct;
• Carries out other assignments as assigned by the Country Director.

IV. Profile:

Required Qualifications & Experience

• An advanced degree or equivalent working experience in relevant disciplines like Human Resources Management, Organization Development or in relevant fields;
• At least 8 years practical experience in overall human resources management with at least 2 years in a senior HR role. Hands-on experience with implementing Organizational Development is highly desirable;
• Excellent understanding of laws and regulations on labor, health and safety in Thailand;
• Fair understanding of diversity and inclusion;
• Experience in developing, implementing and monitoring compliance of P&C system, policies and procedures, preferably the context of an international organization.

Required Skills and Competencies:

• Excellent communication & interpersonal skills; strong leadership and management skills;
• Excellent conflict management skills and the ability to work well under pressure;
• Ability to think strategically, with solid problem-solving and business acumen skills;
• Good planning & organizing skills; facilitation; negotiation & influencing skills;
• Fluency in written and spoken English and native language (Thai);
• Organizational awareness and service orientation;
• Identifies and aligns with the core values of WWF: Courage, Collaboration, Respect & Integrity.

V. Working Relationships:

1. Internal: Interacts on a regular basis with Country Management Team; Global P&C Community & Network; F&C Focal point Group; P&C team at Regional & National levels. 
2. External: Liaises with P&C professionals in the country; Auditors; Tax Department; Social Insurance company and other relevant government bodies. Engages with other organizations on P&C systems and practices for learning and sharing.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively by staff. Other tasks may be assigned as necessary according to organizational needs.