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Job Advertisement: IT & Web Administrator (Part-Time)

Position: IT & Web Administrator (Part-Time)

Location: Remote (Work from Home)

Employment type: Part-Time (Approximately 15 hours per week; schedule can be flexible)

Probation Period: 3 Months

Employment duration: 12 months with possibility of extension

Overview:

The World Health Organization Framework Convention on Tobacco Control (WHO FCTC) Knowledge Hub for Article 5.3 is seeking a part-time Knowledge Hub Website and E-Learning Administrator to maintain web content and design to ensure that the assigned website is functional, accurate, and up-to-date. The Knowledge Hub Website and E-Learning Administrator will also provide technical support for webinars and online meetings, ensuring seamless delivery of virtual events.

Key Responsibilities:

• Website Administration:
  • Work with the manager and relevant staff to ensure the website provides accurate, relevant, and up-to-date information in a timely manner.
  • Review and provide input to update the layout of the Knowledge Hub for the Article 5.3 website, allowing visitors to access content quickly and effectively.
  • Make sure that the resources on the website are regularly updated correctly.
  • Ensure the E-learning content, publications, and materials are updated and accessible.

• Content Promotion and Reporting:
  • Promote the Knowledge Hub for Article 5.3 resources on social media channels, such as Facebook and LinkedIn.
  • Provide a quarterly report on website and social media traffic.

• Technical Support for Virtual Events:
  • Manage and control IT-related aspects of webinars and online events.
  • Coordinate the setup of a video conferencing platform, such as Zoom, including egistration, breakout rooms, and security settings. 
  • Provide live technical support during online events, including webinars, to troubleshoot connectivity or platform-related issues.
  • Record, manage, and archive online events, including webinars, ensuring proper storage and accessibility.

• E-Mail Management:
  • Regularly check, manage, and respond to the organization’s IT email inbox, or forward messages to the appropriate team members for further action.
  • Manage Knowledge Hub email users and groups.

• General IT Support:
  • Perform regular website performance checks and troubleshooting to ensure optimal functionality.
  • Stay updated with the latest web and virtual meeting technologies to recommend improvements.
  • Perform other related duties as assigned.

Qualifications:

• Proven experience in website administration and IT support, including familiarity with content management systems (CMS) such as WordPress and e-learning platforms.
• Basic understanding of web development (HTML, CSS, JavaScript) is preferred.
• Familiarity with graphic design tools (e.g., Adobe Photoshop, Canva, or similar) is an advantage.
• Proficiency with virtual meeting platforms, particularly Zoom, and the ability to manage technical aspects of webinars.
• Strong troubleshooting skills to address technical issues promptly.
• Strong attention to detail and ability to manage multiple tasks independently.
• Experience in promoting content on social media platforms and analyzing engagement metrics is a plus.
• Proficient in the English language, including reading, writing, speaking, and listening, complemented by strong communication and teamwork abilities.
• Proficiency in Thai communication is an advantage.

How to Apply:

If you’re ready to make an immediate impact and excel in a remote Web Administrator role, please send your CV and a brief cover letter to Dr. Ye Htut Oo at yehtut.oo@kh.tu.ac.th by June 30th, 2025. Kindly note that only shortlisted candidates will be contacted for an interview.