General Manager - The Picturebook Guesthouse

: The Picturebook Guesthouse - Mae Sot, Thailand
: 3 Nov 2023
03 / December / 2023

About Us:    The Picturebook Guesthouse is a unique and socially responsible hospitality establishment located in the heart of Mae Sot, Thailand. We are committed to providing our guests with a quality guesthouse experience while making a positive impact in our local community. Join our team as we create meaningful change through hospitality at The Picturebook Guesthouse - Mae Sot, Thailand

Position Overview:   We are seeking a dedicated and passionate General Manager to lead our social enterprise guesthouse. As the General Manager, you will play a pivotal role in driving, overseeing, and managing all aspects of our operations, from guest satisfaction to social impact. You will lead our team to ensure the seamless operation of the guesthouse while upholding our commitment to social responsibility.

                                                                              General Manager - The Picturebook Guesthouse

Key Responsibilities:

Operational Leadership:

  • Support the development and implementation of our overall strategy and to manage day-to-day operations of the guesthouse, including front desk, housekeeping, and food and beverage services
  • Ensure high standards of service quality, cleanliness, and guest satisfaction
  • Monitor and improve operational efficiency and effectiveness
  • Prepare and manage documentation reports related to the progress of the guest house


Team Management:

  • Lead a team of 8 to 10 staff and build a strong team spirit within the establishment
  • Lead by setting an example and fostering empathy
  • Recruit, train, and supervise staff, fostering a positive work environment
  • Set performance expectations and conduct regular performance reviews
  • Promote a culture of respect, inclusivity, and social responsibility among the team


Guest Relations:

  • Provide exceptional customer service and address guest inquiries and concerns promptly
  • Monitor and respond to guest reviews and feedback to enhance the guest experience
  • Develop and implement guest engagement initiatives
  • Promote the guest house in the market to get more visibility


Community Engagement:

  • Collaborate with local community organisations and partners to support social impact initiatives
  • Identify opportunities for the guesthouse to contribute positively to the local community
  • Promote and communicate our social enterprise mission to guests and partners
  • Build and maintain strong relationships with different stakeholders

Financial Management:

  • Prepare and manage the guesthouse budget, including revenue and expense forecasting
  • Implement cost-saving measures and revenue-generating strategies
  • Ensure financial sustainability while fulfilling our social mission

We are seeking for a person who meets the following criteria:

Education and work experience:

  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Proven experience in hotel or hospitality management, including leadership roles
  • At least 5 years of relevant working experience in the related field
  • Passion for social responsibility and community development

Soft skills:

  • Proven leadership skills to form a working environment
  • Demonstrate the ability to accept, implement and give constructive feedback
  • Excellent communication and interpersonal skills
  • Great attention to detail and a critical mind
  • Excellent organisational, time-management skills and problem-solving skills
  • Guest engagement is a must (crucial to understanding our customers and identifying opportunities)

Hard skills:

  • Solid IT skills (Software applications related to property management, MS Word, Excel, Power-point, E-mail)


Language skills:

  • Thai mother tongue is preferred
  • Proficiency in English language



  • Competitive salary with performance-based bonuses (Salary will be based on the relevant working experience, skills and knowledge)
  • Opportunity to make a meaningful impact on the local community
  • Supportive and inclusive work environment
  • Professional development opportunities

Did we spark your interest? Wonderful! We invite you to join our team as the General Manager of The Picturebook Guesthouse. Help us create memorable experiences for our guests while driving positive change in Mae Sot, Thailand.  

Please send your full application in English (including a motivational letter, salary expectation, resume, university transcripts, and two references) to logan@childsdream.org.  The application deadline is 3rd December 2023.      

We will of course confirm that we have received your application and look very much forward to receiving your application.

Contact : logan@childsdream.org


ขณะนี้มีเวปไซด์ปลอม หลอกให้โอนเงินบริจาคในนาม Oxfam โดยใช้ชื่อว่า th-oxfam.org กับ th-oxfam.com จึงขอแจ้งมา ณ ที่นี้ว่าปัจจุบัน องค์การอ็อกแฟมในประเทศไทยไม่ได้เปิดระดมทุนจากประชาชนทั่วไป และไม่มีการเปิดรับบริจาคใดๆ ทั้งสิ้น

At present, there are fake website under the names of th-oxfam.org and th-oxfam.com asking for donation, therefore, kindly be informed that Oxfam in Thailand currently does not accept any individual donation from the public and does not conduct any fundraising activity.
Please beware of donation scams!

เตือนภัย! ขณะนี้มีเว็บไซต์ปลอมและกลุ่มไลน์หลอกให้โอนเงินบริจาคให้แก่ Save the Children Thailand ทางมูลนิธิขอแจ้งว่าเว็บไซต์ของเรามีเพียง http://thailand.savethechildren.net เท่านั้น Save the Children Thailand ไม่อนุญาตให้บุคคลใดเรียกร้องและรับเงินบริจาคแทนมูลนิธิ และจะไม่ขอเงินบริจาคผ่านทางไลน์ หากท่านสงสัยว่าอาจจะกำลังถูกหลอกลวง กรุณาแจ้งตำรวจได้ทาง https://www.pct1599.net

Beware! There are currently fake websites and unauthorised LINE groups calling for donation, falsely claiming to be associated with Save the Children Thailand. Please be informed that our official website is http://thailand.savethechildren.net. We do not authorise any individuals to call for and accept donations on our behalf, and never ask for donations through LINE. If you have concerns that you are being deceived, please report directly to the police reporting channel - https://www.pct1599.net.

About Us

เว็บไทยเอ็นจีโอ สนับสนุนการใช้สัญญาอนุญาตครีเอทีฟคอมมอนส์และเผยแพร่แนวคิดวัฒนธรรมเสรี เนื้อหาในเว็บไซต์ไทยเอ็นจีโอดอทโออาจี ท่านสามารถเอาไปใช้งานได้เลยโดยไม่ต้องขออนุญาต เพียงท่านระบุที่มาและห้ามทำการค้า

ThaiNGO Team

ติดต่อประสานงาน - Contact
Tel : 099-014-3797

ผู้ดูแลเว็บ - Webmaster
Tel : 080-078-4016

บรรณาธิการ - Editor
Tel : 082-178-3849

Email : webmaster@thaingo.org

Office Hours : Mon-Fri , 9.00-17.00

Contact Info

2044/23 ถ.เพชรบุรีตัดใหม่ บางกะปิ ห้วยขวาง กรุงเทพ 10310

2044/23 New Phetchaburi Road, Bangkapi, Huai Khwang, Bankok 10310

+662 314 4112