ThaiNGO

Open to Internal and External Candidates

Position Title               :  Receptionist

Duty Station                :  Bangkok, Thailand

Classification              :  General Service (G-3, THB 49,198.25 per month)

Type of Appointment  :  Special Short Term Contract

                                     Initial 6 months with possibility of extension

Desired Start Date      :  As soon as possible

Closing Date               :  21 May 2023

Reference Code          :  SVN033/2023

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1.ORGANIZATIONAL CONTEXT AND SCOPE:

Under the overall supervision of the Chief Migration Health Officer and the direct supervision of the Senior Migration Health Nurse, the incumbent will be responsible for receptionist’s duties and assist in clerical and administrative task for the Migration Health Assessment Center (MHAC).

2.RESPONSIBILITIES AND ACCOUNTABILITIES:

• Receiving visitors by greeting, welcoming, and directing them appropriately.
• Answer all phone calls and emails in a professional and courteous manner and refer inquiries appropriately.
• Support office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Assist Senior Nurse in maintaining office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, and verifying receipt of supplies.
• Assist Medical Assistant in maintaining records and scheduling appointments, while keeping client’s information confidential.
• Assist in clerical and administrative tasks (e.g., data entry, cash management, accounting, or logistic coordination).
• Perform such other duties as may be assigned.

3.QUALIFICATIONS AND EXPERIENCE

EDUCATION

• High School Diploma with three years of relevant experience; or
• Bachelor’s degree in Business Administration, Finance, Social Sciences or related fields from an accredited academic institution with one year of relevant professional experience.

EXPERIENCE

• Experience in working with customers in an English-speaking environment.

• Experience in working with international humanitarian organizations, non-government, or government institutions/organization with a multi-cultural setting.

SKILLS

• Multitasking and time-management skills, with the ability to prioritize tasks

• Solid written and verbal communication skills
• Excellent communication and negotiation skills
• Customer service attitude
• Awareness of gender and confidentiality issues; respect for cultural diversity
• Proficiency in Microsoft Office and/or computer skills, IT skills
• Ability and willingness to work under pressure

4.LANGUAGES

• Fluency in English and Thai (oral and written) is required.

5.DESIRABLE COMPETENCIES:

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: Willingly puts in extra effort without being asked and adopts a hands-on approach whenever necessary to achieve team objectives.
• Delivering results: Manages time and resources efficiently, monitoring progress and making adjustments as necessary.
• Managing and sharing knowledge: Puts new learning into practice and draws on diverse sources of ideas and inspiration.
• Accountability: Accepts and gives constructive criticism; acknowledges and corrects mistakes and applies lessons learned for improvement.
• Communication: Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighboring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighboring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to the IOM Bangkok Human Resources Unit at e-mail bkkrecruitment@iom.int by May 21, 2023 at the latest.

Kindly indicate the reference code SVN033/2023 followed by your full name in the subject line.

Applications should include:

a) a cover letter, indicating the dates of availability;

b) a curriculum vitae;

c) a duly completed IOM Personal History Form which can be downloaded from https://thailand.iom.int/sites/g/files/tmzbdl1371/files/Vacancies/Form/iom-personal-history-form-270122.xls.

Only shortlisted candidates will be contacted.

Posting period: From 08.05.2023 to 21.05.2023