ThaiNGO

HR Senior Assistant

Job categories                         Administration, Human Resources

Vacancy code                           VA/2023/B0049/25872

Department/office                  OP, SSC, BSSC, Bangkok Shr Serv Centre

Duty station                            Bangkok, Thailand

Contract type                          Local ICA Support

Contract level                         LICA-5

Duration                                  Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

Application period                 17-Apr-2023 to 17-May-2023

Submit application at               https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=25872

Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.
 

Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.

Background Information - BSSC

The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established for the purpose of providing internal, global and cost-effective transactional services which enhance the operational capacity of UNOPS and standardize systems and procedures. The BSSC, among other functions, carries out high-quality transactional services within the area of personnel administration, contract management, benefits & entitlements and payroll to UNOPS and its partners. To ensure increased cost-efficiency and consistency with UNOPS systems, BSSC has expanded its services to include both Individual Contractor Agreement (ICAs) and UN staff members. 

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS' operations and the greater UN system.

Background Information - Job-specific

Reporting to the Team Lead – Staff Administration, the HR Senior Assistant supports the immediate work team in providing global HR support, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The work area is within contract administration and benefits & entitlements for UN staff members.
 

The HR Senior Assistant promotes a client-oriented and consistent approach with regards to UNOPS’ policies and UN Staff Regulations and Rules in accordance with the corporately established protocols. S/he works in close collaboration with operations personnel in field offices and with UNOPS’ HQ personnel to exchange information and ensure consistent service delivery. 

Functional Responsibilities

1. Supports administration of UN staff contracts, benefits and entitlements
2. Assists with advice to staff members on their personal benefits, entitlements and contractual events
3. Supports implementation of HR strategies and procedures
4. Knowledge building and knowledge sharing


1. Supports efficient administration of contracts, benefits and entitlements for UNOPS and Partner staff, focusing on achievement of the following results:
 

• Monitoring and tracking of transactions to ensure timely, consistent and equitable provision of services with a client focus;

• Drafting of appointment and other event-driven administration letters that outline terms and conditions of the contractual event. Briefing to personnel on the conditions of service related to contracts;

• Collection, verification and follow-up on required documentation related to benefits, entitlements and contracts;

• Proactive coordination of the flow of work;

• Provision of proactive customer service to internal and external clients.

2. Assists with advice to staff members on their personal benefits, entitlements and contractual events:
 

• Assist with providing professional advice on personal benefits and entitlements to staff members, notably on the eligibility criteria, intervals, amounts and payment processes.

• Assist staff members by providing advice on the packages associated with their contractual events: processes, eligibility criteria, salaries, allowances, benefits and entitlement payments

3. Supports implementation of HR strategies and procedures, focusing on achievement of the following results:
 

• Full compliance of HR processes and records with UN and UNOPS rules, regulations, policies and strategies;

• Reference to internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management;

• Support to the Human Resource Associate, Senior HR Associate, Supervisor, and Manager on management, implementation, monitoring of various HR initiatives.

4.  Ensures facilitation of knowledge building and knowledge sharing, focusing on achievement of the following results:
 

• Participation in the trainings within the unit;

• Contributions to knowledge sharing within the unit.

Competencies

Education/Experience/Language requirements

Education: 
 

• High school diploma is required. 
• Secondary Education with specialized certification in HR is an asset. 
• A BA or MA degree may substitute required years of work experience.

Experience: 

• 5 years progressive experience in supporting a human resource management area is required.
• Proficiency in computers and office software packages (MS Office, Google) and experience in handling of web-based management systems is required.
• Knowledge of UN policies, procedures and practices is desirable.
• Experience in use of HR information systems, including OneUNOPS is desirable.

Language Requirements: 

• Fluency in written and oral English is required. 
• Fluency in French and/or Spanish is highly desirable.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement 
Contract level: LICA-5
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 
 

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
• This position is stationed in Bangkok, Thailand which is a family duty station.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.