ThaiNGO

Open to Internal and External Candidates

Position Title               :  Operations Assistant (for regional activities)

Duty Station                :  Bangkok, Thailand

Classification              :  General Service (G-4, THB 61,967.50 per month)

Type of Appointment  :  One Year Fixed Term Contract Initial 12 months with possibility of extension

Desired Start Date      :  As soon as possible

Closing Date               :  11 December 2022

Reference Code         :  VN070/2022

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1. ORGANIZATIONAL CONTEXT AND SCOPE:

Under the overall supervision of Movement Operations Manager in Bangkok and direct supervision of the Senior Operations Assistant in Bangkok and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for managing daily clerical and administrative support to the Resettlement Movement and Management Unit

2. RESPONSIBILITIES AND ACCOUNTABILITIES:

The successful candidate will have the following duties and responsibilities:

• Provide support for all administrative and operational arrangements related to the movements from Thailand to all destinations, upon receipt of their travel documents and booking requests with a particular focus to movements to United States of America, Australia. and other
• Ensure all beneficiaries are travel ready, medically cleared and in possession of relevant travel documents, visas and exit permits.
• Arrange/make bookings in AMADEUS as per “best fare practice” (i.e. using the most convenient routing, the most competitive fares & the availability of the correct booking class.) and as per guidelines outlined in the MMM (Movement Management Manual and the HIT – handbook of International Tariffs.)
• Prepare and submit the Advance Booking Notifications (ABN) and domestic bookings report, as per established movement procedures and request for the relevant Transit Visa waivers.
• Update the PF status to depart on the day after departure and forward departure notification to all relevant recipients.
• Provide support in making transportation and hotel bookings for the beneficiaries using the IOM service provider.
• In coordination with Senior Operations Assistant in Bangkok, and Movement Operations Manager in Bangkok, response to questions or requests of the refugees staying at the IOM hotel.
• Maintain a positive working relationship with other relevant units in IOM Bangkok office.
• Any other duties within the incumbent’s capabilities as assigned by the Operations Officer(s).

3. QUALIFICATIONS AND EXPERIENCE

EDUCATION

• School diploma with four years of relevant experience; or,
• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience.

EXPERIENCE

• Proven experience in the use of Amadeus.

• Prior Movement Operations, transportation-related experience a strong advantage.
• Ability to use own initiative and work under pressure with minimum supervision.

SKILLS

• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization.
• Strong computer skills - Word, Excel and Internet; past experience with Movement Operations-related databases and systems (including MiMOSA) is a distinct advantage.
• Strong interpersonal and communication skills.

4. LANGUAGES

• Fluency in English and Thai (oral and written) is required.
• Working Knowledge of Burmese or other languages spoken by minority groups from Myanmar is desirable.

5. DESIRABLE COMPETENCIES:

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: Establishes strong relationships with colleagues and partners; relates well to people at all levels.
• Delivering results: Shows understanding of own role and responsibilities in relation to expected results.
• Managing and sharing knowledge:  Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.
• Accountability: Takes ownership of all responsibilities within own role and honors commitments to others and to the Organization.
• Communication: encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighboring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighboring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to the IOM Bangkok Human Resources Unit at e-mail bkkrecruitment@iom.int by December 11, 2022 at the latest.

Kindly indicate the reference code VN070/2022 followed by your full name in the subject line.

Applications should include:

a) a cover letter, indicating the dates of availability;

b) a curriculum vitae;

c) a duly completed IOM Personal History Form which can be downloaded from https://thailand.iom.int/sites/g/files/tmzbdl1371/files/Vacancies/Form/iom-personal-history-form-270122.xls.

Only shortlisted candidates will be contacted.

Posting period: From 28.11.2022 to 11.12.2022