ThaiNGO

Job Description

Position: Monitoring, Evaluation, Research and Learning (MERL) Manager

Supervisor: MERL Specialist (Vacant)

Supervisee: None

Location: Bangkok, Thailand

Pact Overview
At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant.

Position Summary

With guidance from the MERL Specialist, the MERL Manager provides day-to-day management of successful monitoring, evaluation, research, and learning of a new USAID Burma program being managed from Thailand. S/he will work closely with partners and subgrantees to operationalize MERL systems and build capacity on MERL. S/he supports the MEL Specialist on the monitoring of data collection, collation, storage, analysis, and reporting ensuring that data is audit worthy and incorporated into program reports for submission to USAID. The MEL Manager contributes to the learning agenda of the program through working with partners on data interpretation, visualizations, and analyses, as well as other CLA efforts. The MERL Manager will be based in Thailand.

Specific Duties:

The specific duties to be carried out by the successful candidate are listed below:

Design & Monitoring:

• Contribute to the design and implementation of the project’s MERL system in coordination with MEL Director, MEL staff across the consortium, and Pact’s HQ Learning, Evidence and Impact (LEAP) Team to develop and improve key performance indicators, targets, tools, and appropriate MERL responsibilities across the project.

• Coordinate with partners and subgrantees in day-to-day management of overall MERL activities, with guidance from MERL Specialist.

• Support the MEL Director and MEL Specialist in the development and dissemination of relevant M&E tools and formats, and the provision of M&E specific technical training to staff, partners and subgrantees.

• Work closely with MERL Director and Specialist to support partners in establishing their internal MERL systems, M&E plans, and data quality management, to oversee partners’ compliance with MEL system.

• With MEL Specialist, co-design and conduct training to support capacity for MEL among partners in qualitative and quantitative monitoring and evaluation techniques through comprehensive staff training, mentoring, and/or coaching.

• Together with MERL Specialist and MEL Director, conduct Routine Data Quality Assessments (RDQA) and implement corrective actions to improve data quality and accountability of staff and partners.

• Contribute to the development and maintenance of a comprehensive project database, ensure accurate and timely storage of electronic files.

  • As part of this, responsible for calculation and reporting of Pact’s Global Indicators through Pact’s DHIS2 database, and other project data management system.

Evaluation and Research:

• Support the MEL Director and MEL Specialist in planning, coordinating, and/or conducting assessments, internal/external evaluations, and any special studies.

Learning & Reporting

• Contribute to data analysis, writing, and review of the results and learning sections of program reports in collaboration with program staff, before submission to donor and ensure consortium partners’ compliance with internal data quality requirements and timely submissions for reporting.

• Commitment to applied learning and adaptation based on data: support the program team on routine reviews and interpretation of data for learning and adaptation; package and disseminate timely findings in a meaningful way and make suggestions for adaptation according to USAID CLA approach and the program’s learning agenda.

Other:

• Other tasks as assigned.

Qualifications, Skills, Knowledge:

• Demonstrated relevant technical skills in analyzing quantitative and qualitative data, with excellent organizational as well as great English oral and written communication skills.

• Knowledge and experience in reporting procedures, best practices, guidelines, and tools for monitoring, evaluation and learning.

• Experience in developing and delivering training, coaching, or mentoring support for participants with various levels of expertise.

• Experience and knowledge in developing and maintaining MERL information systems or database software.

• Proficiency in Microsoft Office programs, i.e., Excel, Word, PowerPoint, etc., and the ability to use various commercially available statistical software programs.

• Experience in handling sensitive and confidential information.

• Cultural sensitivity and interest or experience with Myanmar; Myanmar language experience a plus.

• Awareness of cross-border issues and bilateral relations between Thailand and Myanmar is a plus.

• Experience in coordinating and facilitating consensus-building and learning processes (e.g., Pause & Reflect, working groups) among various stakeholders is a plus.

Requirements:

• Thai national only

• University degree in any of the following or related fields: social science, international development, public health, evaluation, statistics, or economics.

• At least 2 years of progressively responsible experience in designing, managing, and implementing results-based MERL activities.

• Strong interpersonal and intercultural communication skills

• Strong written and spoken English. Myanmar language ability is highly preferred.

• Attention to details and deadline oriented.

• Ability and willingness to travel to border areas.

How to Apply:

Interested candidates are invited to submit a cover letter and CV to Pact Thailand Human Resources Unit via thailandrecruitment@pactworld.org by September 21, 2022

Only short-listed candidates will be contacted. Pact will review the application on a rolling basis and may contact shortlisted candidates prior to the deadline.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Contact: thailandrecruitment@pactworld.org