Security and Technology Officer
Fixed Term Contract until September 2024
CNS Global Consulting are currently recruiting on behalf of an international Human Rights NGO in South East Asia. You will be the Security and Technology Officer for a new project. Due to the sensitive nature of the work, further details of the project and organisation will be revealed to candidates later in the recruitment process. You will have excellent security management skills with a proven track record in providing direct support to cross-functional teams in the human rights, humanitarian or development sector. You will be responsible for the design and implementation of security protocols, risk assessments and crisis management plans for a highly sensitive project, including providing assistance to project partners. You will have excellent IT and digital security skills with a proven track record in providing direct support to cross-functional teams. You will support the IT infrastructure of the project including providing assistance to project partners.
Reporting to: Project Manager
Location: This position is based in South East Asia
Salary: From $35,000 to $42,000 per annum depending on experience
Please note that we work in challenging environments. As part of this role you will occasionally be required to deal with urgent problems outside of office hours. You will work alongside a small project team and be supported by a small but dedicated international team.
- Responsible for writing, implementing and regularly reviewing a range of risk assessments, standard operating procedures and crisis management protocols – both for the project team and for project partners (this work will be done in close collaboration with the project team and partners).
- Alongside the Senior Trainer, ensure our partners have the support and tools they need to operate securely (this includes physical, digital and psycho-social security).
- Ensure compliance with security protocols amongst the project team and partners.
- Stay up to date with changes and best practice with regard to security, particularly digital security, for human rights defenders.
- Ensure the project office is a secure working environment; regularly assess threats and implement plans to mitigate them.
- Training – Ensure all project staff and partners are kept up to date with relevant risk assessments, standard operating procedures and crisis management protocols; bring these documents to life with regular participatory trainings and scenario planning.
- Direct technical and security support to partners – supporting IT needs, troubleshooting and support in the use of relevant mobile applications, software, IT infrastructure set up and guidance and support on digital security protocols; be the first point of contact for security support to partners; be available to problem solve with them and provide practical solutions to ongoing challenges.
- Set up project office IT infrastructure – Purchase computers, servers, mobiles and other hardware required by the project team and set it up.
- Ongoing IT support to project staff – Be the first point of contact in order to provide support for tech problems (both software/hardware) in coordination with the Technology Department as needed.
- Cameras and operational equipment – Manage ongoing communication with partners regarding operational equipment needs, supply, implementation, training, modification etc. Deal with the logistics of operational equipment ordering including receiving orders from partners, ordering equipment and communication with suppliers, dealing with shipping, customs etc.
- Due diligence and risk management – support the Project Manager to ensure that all partner support and IT systems and technology complies with the NGOs global standards and protocols.
- Monitoring, Evaluation and Learning – Assess the efficacy of technology and security management systems, and work reflectively to integrate learning into future plans.
- Communication – Expertly communicate complex and sensitive information to a diverse audience effectively and in a timely manner.
- To perform out of hours support and/or maintenance as reasonably required.
- Extensive experience of security and risk management, ideally in the human rights sector.
- Extensive experience of successful IT management and support with a strong track record of building and/or maintaining secure IT systems.
- At least five years professional experience working in the field of IT and/or digital security and/or security and risk management, ideally in the human rights sector.
- Demonstrable proficiency in digital security including encryption, secure communications and privacy tools.
- Experience working in hostile environments and sensitive to the logistical and security challenges that this entails; HEAT training or equivalent is desirable.
- A solid understanding of the human rights and justice sector in South East Asia with specific knowledge of local organizations, their activities and networks
- A solid knowledge of South East Asian history, socio-economic, political and cultural context
- Fluency in written and spoken English; excellent written and spoken communication.
- Strong people skills, including the ability to work collaboratively with staff across different regions as part of a global team; ability to work across cultures and time zones.
- Sensitivity and respect for differences in race, ethnicity, gender, disability, age, religion, sexual orientation, and gender identity or expression.
- A great team player with the ability to work alone; flexible, creative and calm under pressure.
- Strong decision-making ability to prioritize and resolve problems quickly and carefully under pressure in situations of uncertainty
- Integrity, and support of the organization’s values, ethical standards, vision, mission and strategic goals
We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we’re committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.
To apply – please send a cover letter detailing your suitability for the role and CV to firstname.lastname@example.org by 4th July
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