INTERNAL / EXTERNAL VACANCY ANNOUNCEMENT
Vacancy Notice No. 21/2021
Title of Post
Assistant PSP Individual Giving Officer
Type of contract
Fixed-Term Appointment (FTA)
Date of Issue
30 June 2021
Effective date of assignment
As soon as possible
15 July 2021
Area of expertise: Donor Development and Retention
Nature of the Position
The Assistant PSP IG Officer - Donor Development and Retention plays an important role in the increase of PSP income in Thailand.
Under the functional supervision and in conjunction with the UNHCR Thailand, the Assistant PSP IG Officer will ensure that donors are developed and retained to obtain their long term commitment for the refugees and other people of concern. PSP Thailand requires the incumbent to be responsible for maximizing the income generated from the donor base through all donor retention, database management and donor communication activity.
The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.
Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.
Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.
The purpose is to maximize the donor base from the individual giving (IG) for UNHCR, those with the ability to provide donations of between $1 to $10.000 per year to UNHCR.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Education & Professional Work Experience
Years of Experience / Degree Level
- 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Certificates and/or Licenses (desirable)
Business administration, Marketing, Political or Social Sciences or other relevant field.
Relevant Job Experience
Minimum of one year of professional experience in Private Sector Fundraising and in particular Individual Giving. Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods. Proven project management skills for integrated fundraising or communications campaigns. Proven ability to meet fundraising targets. Experience in relationship management with Suppliers and Supporters. Proficiency in, and experience working with Microsoft Office. Proven ability to deal with multiple tasks/projects.
Knowledge of the United Nations and working within the United Nations. Experience emergency fundraising, monthly giving, middle level giving and legacy marketing. Analytical and creative thinking ability.
Functional Skills (desirable)
FR-PSFR Direct Marketing and Direct Response Fundraising
FR-Experience in Private Sector Fundraising
FR-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
FR-Online communications, web-based marketing and fundraising contents
FR-Fundraising approach skills (Face2Face/Sales Prog Outsourced-Sales workforce/Door2Door)
MS-Drafting, Documentation, Data Presentation
Fluency in English and Thai
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Empowering and Building Trust
Judgement and Decision Making
Innovation and Creativity
Planning and Organizing
No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Refugees – who cares? We Do
Contact : firstname.lastname@example.org