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Senior Information Management Assistant - G5 (FTA)

Job Title:             Senior Information Management Assistant                          Job ID:                            24912                      

Location:             Bangkok (RB), Thailand                                                       Salary Grade:       G5

Hardship Level:  A                                                                                           Family Location Type:  Family

Eligible Applicants          

This position is advertised open to internal and external applicants.



Applicants should consult the Recruitment and Assignment of Locally Recruited Staff (RALS), UNHCR/AI/2020/1/Rev. 1 dated 30 March 2020. If you have questions regarding your eligibility, you may also contact the HR Unit.


Internal candidates: An applicant who has internal status is
1) a staff member holding an indefinite or fixed-term appointment in any duty station in the country.
2) Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation.
3) Candidates who have been granted group 2 status. 


External candidates: All the others who meet the essential minimum requirements of the position. Applicants who are not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.


For internal candidates (Group 1 & Group 2): If you are a current employee of our organization or have been enrolled in Group 2, please use the following link instead:

For external candidates: Please submit your letter of motivation, signed Personal History Form  by e-mail-mail clearly stating the position title, Job ID and your Last Name in the subject line to RBAPHR@UNHCR.ORG  by the closing date. 


The Personal History Form and its supplementary sheet can be downloaded from:  and


Duties and Qualifications

Organizational Setting and Work Relationships


The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.


The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


Operational Context


UNHCR’s vision is that by 2025, UNHCR is a trusted leader on data and information related to refugees and other affected populations, thereby enabling actions that protect, include and empower. The Data, Identity Management and Analysis Unit (DIMA) within the Bureau provides support and coordination to country operations within the region to facilitate registration, data and information management activities, including provision of setting up and maintaining information products.


The Senior Information Management Assistant will be an integral member of the DIMA unit and provide crucial data management and visualization support. This will require the incumbent to demonstrate basic data compilation and analysis skills and a good aptitude for identifying and maintaining data quality and consistency. The role will also need excellent communication skills and client orientation to be able to understand the data collection requirements of the various stakeholders in the Bureau and operations in the region and to interpret it into survey forms or dashboards. As data visualization and GIS are vital to the role, the incumbent will be expected to have the interest and aptitude to acquire these skills on the job.





  • Assist in operationalizing country-specific common data standards and promoting them with partners.
  • Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. 
  • Support the operation in the analysis of processed data and information and perform data quality and consistency control.
  • Facilitate the analysis of cross-border information between relevant countries.
  • May be required to collect GIS data, update maps and undertake field trips to project sites.
  • May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
  • Liaise with partners and represent UNHCR in meetings related to the functions.
  • Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.
  • Perform other related duties as required.



Minimum Qualifications


Education & Professional Work Experience


Years of Experience / Degree Level


For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher



Field(s) of Education


Not applicable


(Field(s) of Education marked with an asterisk* are essential)


Certificates and/or Licenses


Information Technology,                   Demography,                      Statistics

Social Sciences                                Operational Data management Learning Programme


(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience



Experience with handling confidential data and demonstrated understanding of different data collection methodologies.



Successful participation in the Operational Data management Learning Programme. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres. Experience with HTML, PHP, ASP and/or Java is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.



Functional Skills


DM-Data collection methodologies

IM-Epi Info Software

IT-Geographic Information Systems (GIS)

IM-Information Management (related technical requirements & Operating Procedures)

IM-Statistics Analysis

IT-Microsoft Excel


(Functional Skills marked with an asterisk* are essential)


Language Requirements


Knowledge of English and/or UN working language of the duty station if not English, and Fluency in Thai.


Competency Requirements

Core Competencies



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation


Managerial Competencies

Not specified.


Cross-Functional Competencies

Analytical Thinking

Innovation and Creativity

Technological Awareness



This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.



A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits,

 please visit the portal of the International Civil Service Commission at:

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to

sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application,

 interview, processing or any other fees).

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female

employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender,

nationality and culture. All applications will be treated with the strictest confidentiality.



Closing Date


Closing Date:  23 February 2021




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