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Assistant and Information Management Officer

Vacancy Notice

The ICRC Regional Delegation in Bangkok

seeks to fill the following position:

Assistant and Information Management Officer

Based in Bangkok

The Assistant and Information Management Officer will provide high-level administrative support and oversee information management. S/he acts as a reference person for written protocols, correspondence and standard tools, ensuring a coordinated and consistent workflow, and act as the focal person for information management policies/rules/guidelines and written protocols, correspondence and related computer tools such as SharePoint, Lotus Notes databases and web-based application. S/he supports project management within the RRN team, ensuring that the project framework is followed, and methodology and tools are used correctly.

Your main responsibilities:

  • The Project Officer is responsible for providing executive support to the Head of the Regional Resources Network (RRN) and its Bangkok-based members supporting operations for ICRC delegations in Asia and the Pacific (OP/ASIA).
  • Manages projects and files as delegated by the Head of the RRN and facilitates cross-cutting projects within the RRN.
  • Under supervision of the RRNC and in cooperation with the concerned RRN members, writes project proposals, progress reports and action plans;
  • Plans and executes the Quarterly RRN Newsletter,
  • Represents the RRNC in working groups, task forces or meetings and makes reports
  • Independently plans management events and facilitates the RRN members’ contribution to the annual planning process
  • Facilitates the organisation of the RRN work and supports the logistical arrangements for RRNC missions.
  • Contributes to the drafting and/or the finalisation of position papers.
  • Contributes to the implementation of better compliance and accountability mechanisms;
  • Upon request, represents the Head of the RRN and other RRN members in working groups, task forces or meetings and prepares reports (internally and externally);
  • Facilitates the annual planning process
  • Manages and coordinates a coherent and efficient flow of information, ensuring that policies, procedures and directives are applied by all staff members.
  • Writes and revises information-management and communication procedures.
  • Sets goals and priorities and determines the resources required (technical or relays) to achieve the objectives based on the Information Management strategy.
  • Implements, manages and monitors projects and programs related to the Information Management; briefs and trains Staff.
  • Ensures information (electronic and paper documents) is shared among staff members.
  • Manages and monitors computer tools such as SharePoint, databases (IBM Lotus Notes), Web-based application, including access rights and policy, and updates information in these reference tools; acts as a reference person for the ICRC intranet.
  • Independently initiates, drafts, edits and finalizes correspondences, presentations, decision-making documents, and other documents; prepares briefing files.
  • Acts as reference person for all written correspondence/documents ensuring protocols is applied.
  • Oversees the distribution of mails, appointments for the Management team, the organization of external meetings and events, and welcoming of visitors.
  • Supervises the management and updates of the Contact database.
  • Ensures the record management and archives are well maintained, stored and accessible according to the institutional policy and directives.
  • Ensures staff are briefed and trained on written protocols and correspondence, rules on record management, archiving, information management and related tools and protection of data
  • Provides support among Operations for Asia and The Pacific (OP/ASIA) delegations.

Your profile

  • University degree or equivalent certification, master’s degree is an asset.
  • Minimum 3-5 years’ experience as Assistant or similar function, preferably in an international organization or company.
  • Excellent project development and management skills
  • Good interpersonal skills and excellent communication skills
  • Fluent in English-language writing and verbal skills: previous experience in report-writing desirable
  • Computer literacy; good knowledge of Microsoft Office.


We offer

  • Dynamic and challenging work environment in the humanitarian and international environment
  • Initial 1-year employment contract with possibility of renewable
  • A competitive salary with benefits

Deadline for applications: 2 December 2020

Qualified applicants are requested to submit their comprehensive CV and letter of motivation in English, as well as salary expectations, following this format for the subject line: POSITION – First Name Surname by email only to:

Starting date: February 2021

Kindly note that only short-listed candidates will be invited for the interview

Contact :

เจ้าหน้าที่ประจำสำนักงาน / Officer


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