Job Position: Business Support Specialist (Coach)
Company Name: ONOW Thailand
Location: Chiang Mai, Thailand.
Reporting to: Enterprise Support Coordinator and the Project Manager
Working time: Full time (Monday to Friday, 8:30am to 5:00pm, flexible)
Salary Rate: Negotiable
Job Opening Date: Feb 2023 (8 month contract, extendable)
ONOW is a leading social enterprise based in Myanmar and Thailand, with 10 years of operation providing business training, enabling financial capabilities, coaching individually, and offering digital support tools to those starting or operating small businesses. We also promote entrepreneurship amongst the underserved community. Join ONOW in supporting hundreds of small businesses around Thailand. The purpose of the Business Support Specialist (Coach) is to support and coach ONOW-trained customers to take action and adopt digital tools, start or grow their business, and connect with financial institutions and support organizations.
The Coach will directly support small business owners around Thailand using ONOW tools and methods for entrepreneur support. The Coach will work with the Enterprise Support Coordinator to recruit, market, provide business coaching, and plan for the entire program delivery. He/She also collects data from customers, asks coaching questions for operational improvement, understands individual customer contexts, and reports on their successes and challenges.
Coaching phone calls and site visits to businesses
Support impact measurement and data collection
Recruit for, plan, and facilitate peer group meetings
Phone calling and scheduling meetings with clients
Conduct research and some limited analysis
Improve learning journey for the business customers
Support customer recruitment & marketing tasks
Perform other related duties as assigned
Bachelor’s Degree (recommended)
Good written and spoken communication skills in both English and Thai languages
Experience with the use of digital toools such as mobile phones, apps, and digital financial services
Basic understanding of business plan writing
Able to work from home (if necessary)
Willing to travel outside of Chiang Mai (if necessary)
Willing to carry out phone calls on evenings and work some Saturdays or Sundays (if necessary)
Strong organizational, analytical and problem-solving skills
Proficiency with spreadsheets preferred
Possessing Facilitation skills
Interested candidates must prepare CV form, cover letter, and at least two names of work or school referees. The application letter must include personal contact info, phone number and personal email. Please send to firstname.lastname@example.org. If you have any questions, you can call 080-806-5000.
We will review resumés on a daily rolling basis, so interested candidates should apply promptly.
Contact : email@example.com