TITLE: Child Protection Program Manager
TEAM/PROGRAMME: Child Protection
LOCATION: Bangkok, with frequent field travel
CONTRACT LENGTH: 1 year with possibility to extend
Every child survives, every child learns, and violence against children is no longer tolerated. These are the three 2030 breakthroughs that Save the Children is committed to working in partnership to achieve globally.
The Child Protection Program Manager has responsibility for the overall design, delivery and quality of the child protection program in Thailand. She/he is responsible for the strategic direction, program management and ensuring program quality of all child protection related projects implemented by Save the Children. The Child Protection Program Manager oversees a team of Project Coordinators and a portfolio of projects. They will represent the program externally and internally, coordinate resource mobilisation (funding, people, partnerships), and ensure that learning and evidence from programming are used to improve future program delivery to achieve lasting results for children.
The current child protection program includes projects focusing on alternative care, anti-trafficking, reducing violence against children, resilience and system strengthening. The Child Protection Program Manager is also responsible for supporting child safeguarding support across all projects.
SCOPE OF ROLE:
Reports to: Thailand Program Director; dotted line to Myanmar-Sri Lanka-Thailand (MST) CP Sector Lead
Dimensions: Direct budget responsibility for program activity elements of current portfolio.
Staff directly reporting to this post: CP Project Coordinators based in Bangkok (direct); CP Project Coordinators outside of Bangkok (in-direct)
1.Leadership and Management (10%)
- Culture. Help create a working culture which promotes Save the Children values, promotes accountability and high performance, encourages learning, creativity and innovation, and enables colleagues to deliver outstanding results for children.
- Structure. Support the design and implementation of a cost-efficient staff structure consistent with agency practices and appropriate to program needs.
- Staff Management. Supervise Field Coordinators, Project Coordinators and their teams to achieve results. Provide mentoring, coaching and structured professional development. Resolve any conflicts or issues in individual and/or team performance and ensure staff wellbeing
2.Program Quality and Technical Excellence (30%)
- Program strategy. Contribute to the development of multi-year and annual strategic plans for the child protection program, and CP integration within other thematic areas. Ensure that all projects are aligned with strategies and supporting relevant indicators.
- Program & Business Development. Contribute strongly to the development and design of high quality child protection proposals, and child protection integrated proposal, including developing logframes, activity workplans, and program staffing requirements. Provide technical support for child safeguarding focal point person in ensuring safe programming when developing key proposals.
- Technical excellence. Provide Project Coordinators with technical guidance, oversight and support for the development and delivery of child protection projects, in coordination with other departments (business development, MEAL). Ensure sourcing and delivery of high quality external technical services, such as baseline assessments, evaluations, technical training. This includes developing Terms of Reference, supporting consultant management and ensuring quality of services and deliverables in conjunction with project teams. Provide technical leadership to Save the Children and partners through designing trainings, workshops, and curriculum development.
3.Program Delivery (50%)
- Results management. Ensure delivery of all child protection program results and activities, from project kick-off through to close. Lead in developing and maintaining program detailed implementation plans (DIPs) and delivering activities aligned to these plans. Ensure all child protection projects, assessments, evaluations and research are technically managed to a high standard.
- Financial management. Working in close collaboration with finance and award management teams, ensure strong financial management of all budgeted project activities and expenses, in line with donor/grant contractual requirements, and Save the Children policies and procedures.
- People management. As line manager of Child Protection Project Coordinators, ensure all staff are well-oriented on program and project goals, objectives, expected results and internal policies and standards and donor requirements. Provide effective and supportive performance management to all staff.
- Quality management. Ensure good quality MEAL (monitoring, evaluation, accountability and learning) in all projects. Ensure there are ongoing opportunities for reflection and learning during program delivery, and that best practices, case studies & lessons-learned are documented and shared. Ensure that recommendations from evaluations and assessments are included in future program design and delivery.
- Reporting. Ensure on-time and high-quality reports to meet quarterly, semi-annual and annual program donor and internal requirements for child protection projects.
- Partner management. Ensure that Save the Children’s work with child protection partners upholds our Partnership Principles, and assesses and builds the capacity of program partners in line with SC partnership management policies and procedures.
4.Relationships & Representation (10%)
- Contribute to external representation for the child protection program in relevant working groups, task forces, seminars and related fora; and among donors, UN agencies, NGOs, and national and sub-national government counterparts.
- Actively network with other organizations and donors to identify opportunities for collaboration, including program partnerships and potential funding. Support donor meetings and visits.
- Contribute to Save the Children Thailand’s advocacy, campaigns and media/communications about child protection programs and provide technical advice to policy briefs. Be aware of national and global discussions in child protection and child rights topics and issues, and understand and share these insights with staff and partners. Understand and articulate Save the Children’s global and local policy positions.
BEHAVIOURS (Values in Practice)
- holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
- sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
- widely shares their personal vision for Save the Children, engages and motivates others
- future orientated, thinks strategically and on a global scale.
- builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
- values diversity, sees it as a source of competitive strength
- approachable, good listener, easy to talk to.
- develops and encourages new and innovative solutions
- willing to take disciplined risks.
- honest, encourages openness and transparency; demonstrates highest levels of integrity
- Program/Project Management qualification (eg PMP, PRINCE2, PMDPro)
EXPERIENCE AND SKILLS
- At least five years of experience in child protection program development and/or program management.
- Good technical knowledge of child protection technical issues and ability to translate knowledge into action.
- Demonstrated ability to lead, manage and develop a team to deliver results.
- Demonstrated ability to create strong and productive working relationships with external and internal stakeholders including partner NGOs, government agencies, communities, and other parts of the global Save the Children movement.
- Proven sound strategic thinking and planning skills, including ability to think creatively and be innovative, set priorities, manage work plans and evaluate progress.
- Excellent interpersonal skills including verbal and written communication skills.
- Strong understanding and experience in building safe programs and child safeguarding into child protection interventions
- Fluency in written and spoken English
- Willingness to travel frequently to field locations in Thailand, including Deep South, and occasionally internationally (min. 30% of time)
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
SCI offer competitive National package; Transportation & Communication allowance, Wellness Top Up, 13th month salary & Annual leave 20 days, etc.
Interested candidates should apply and submit a motivational letter, comprehensive CV, expected salary and details of at least 3 referees via the following link;
“We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse”
Contact : HR; 02 684 1286-88 ext.608
ผู้ประสานงาน / Coordinatorเจ้าหน้าที่ประจำสำนักงาน / Officerผู้ช่วย / Assistantเจ้าหน้าที่ภาคสนาม / Field officerนักกิจกรรม / Activistผู้จัดการโปรเจค / Project manager